Privacy Policy
1. Introduction
Welcome to Transit Sentinel! This privacy policy provides detailed elaboration on what type of information we gather from our visitors and users and how we use that information. We protect your personal information, strictly following General Data Protection Regulation (GDPR), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant privacy laws and regulations.
2. Information We Collect
The web server mechanically collects specific data like your domain name and particular technical and routing information about your computer to provide you with our smooth services. The information is collected as soon as you visit our website.
Other information is only collected when you provide it when filling out a contact form.
3. How We Use Your Information
Transit Sentil uses your personal information for the following purposes
1. Providing and Enhancing Services: We utilize your information to meet your requests, carry out transactions, and improve your overall user experience.
2. Communication Purposes: Your information is used to send out updates, newsletters, and other relevant details about our products and services.
3. Marketing Utilization: Your information is utilized to provide tailored content and promotions based on your preferences and usage patterns.
4. Compliance and Legal Responsibilities: Your information is used to adhere to legal requirements and safeguard our rights and interests.
4. Legal Basis For Processing
In accordance to GDPR, we process your personal data on the following legal grounds:
Consent: When you have expressly granted us permission to process your personal information.
Contract: To meet our commitments outlined in the contract with you.
Legal Obligation: To adhere to legal obligations.
Legitimate Interest: For our legitimate business interests, provided that these do not override your rights and freedoms.
5. Data Subject Rights
You have the following rights to your personal data under PIPEDA and GDPR:
- You have a complete right over eliciting information about the origin, recipient, and purpose of your stored personal data at any time without paying any charges.
- You also reserve the right to request the correcting or erasing of the data.
- You have the right to withdraw your consent to data processing at any time if you have previously provided it. In addition, you are entitled to ask for limitations on the processing of your data implied in certain circumstances.
- You also own a right to complain to the competent supervisory jurisdiction.
Feel free to contact us anytime if you nevertheless have some queries regarding data protection and above mentioned information.
6. How To Exercise Your Rights
Please email info@transitsentinel.com to claim your rights as a data subject. As required by applicable regulations, we will reply to your request within the allotted time period.
7. Complaints
If you fear or doubt about your rights being violated, you have a complete right to file a complaint with the relevant supervisory authority. You can file a complaint with your local Data Protection Authority over the GDPR. You can file complaints with the Office of the Privacy Commissioner of Canada regarding PIPEDA.
8. Data Protection Impact Assessments (DPIAs)
We perform Data Protection Impact Assessments (DPIAs) as mandated by GDPR. DPIAs are conducted when commencing new processing activities that could affect individuals' privacy. We evaluate the potential risks and implement suitable measures to address them.
9. International Data Transfers
When we send your personal data to a different country, we employ suitable legal methods to guarantee the protection of the data, such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).
10. Data Retention And Deletion
Unless this privacy policy specifies a different time frame for storage, your personal information will be kept by us until the reason it was processed is no longer relevant. When no longer needed, data is securely deleted or anonymized.
11. Incident Response And Breach Notification
In case of a data breach, we will inform impacted parties, Data Controllers, and applicable regulators within 72 hours of discovering the breach, per GDPR and PIPEDA regulations.
12. Third Party Contracts
To make the transmission of confidential information such as passwords, orders, and inquiries more secure, Transit Sentinel uses SSL or TLS encryption. These two encryptions add an extra layer of safety that prevents attackers from looking at and altering information shared between two nodes- a user’s web browser and a web server.
You can check if the site uses SSL or TLS encryption when the address line of the browser changes from “http://” to “https://” with a lock symbol in your browser line.
Moreover, with SSL or TLS encryption, your information exchanged with us cannot be read by third parties. Third parties are only allowed to process personal data for the purposes specified in the contract and are required to implement appropriate security measures.
13. Employee Training and Awareness
Our staff and contractors undergo persistent training in data privacy and security to guarantee their comprehension and adherence to our policies and applicable regulations.
14. Data Protection Officer (DPO)
Please email info@transitsentinel.com to our Data Protection Officer (DPO), with any questions or concerns you may have about data protection. In addition to managing our data privacy policies, the DPO is in charge of responding to your enquiries.
15. Documentation And Records
Every policy, procedure, and action involving the processing of data is recorded. These records are examined and updated frequently to take into account modifications to laws or customs.
16. Consumer Requests
We provide multiple channels for customers to submit enquiries, such as web forms and email. In order to stop fraud, requests are checked by reasonable means.
17. Enforcement and Review
This policy is frequently reviewed to ensure compliance with constantly changing standards and regulations. Any infractions are dealt with, and disciplinary action is possible when called for.
18. Updates To This Privacy Policy
Transit Sentinel is subject to amend this privacy policy at any time. However, changes made to this privacy policy will be posted on our website along with the effective date. You are requested to keep visiting the privacy policy from time to time to stay updated.
19. Contact Us
For any queries or concerns regarding our privacy policy or our data protection practices, kindly contact us at:
Email: info@transitsentinel.com