1. Introduction
Welcome to Transit Sentinel! This privacy policy explains what information we gather from our visitors and users and how we use it. We protect your personal information in accordance with the General Data Protection Regulation (GDPR), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant privacy laws and regulations.
2. Information we collect
The web server collects technical and routing information about your computer and domain to provide website services. Other information is collected when you provide it, such as in a contact enquiry.
3. How we use your information
We use personal information to respond to requests, provide and improve services, carry out transactions, and enhance your experience. We may use information for communications about products and services, tailored content and promotions, and compliance with legal responsibilities and protection of our rights and interests.
4. Legal basis for processing
Under GDPR, the legal grounds for processing may include consent, performance of a contract, legal obligations, and legitimate business interests, provided those interests do not override your rights and freedoms.
5. Data subject rights
You may request information about the origin, recipient, and purpose of your stored personal data, and request correction or erasure. Where applicable, you may withdraw consent, request restrictions on processing, and complain to the relevant supervisory authority. Contact us if you have questions about your data protection rights.
6. How to exercise your rights
Please email info@transitsentinel.com to exercise your rights as a data subject. We will respond within the time period required by applicable regulations.
7. Complaints
If you believe your rights have been violated, you may complain to the relevant supervisory authority, including your local Data Protection Authority under GDPR or the Office of the Privacy Commissioner of Canada regarding PIPEDA.
8. Data protection impact assessments
We perform Data Protection Impact Assessments where mandated by GDPR before new processing activities that could affect individuals’ privacy. We evaluate potential risks and implement suitable measures to address them.
9. International data transfers
When sending personal data to another country, we use suitable legal methods to protect it, such as Standard Contractual Clauses or Binding Corporate Rules.
10. Data retention and deletion
Unless this policy specifies a different retention period, personal information is kept until the purpose for processing is no longer relevant. When no longer needed, data is securely deleted or anonymized.
11. Incident response and breach notification
In case of a data breach, we will inform impacted parties, Data Controllers, and applicable regulators within 72 hours of discovering the breach, per the GDPR and PIPEDA provisions referenced in our policy.
12. Third-party contracts
Transit Sentinel uses SSL or TLS encryption to make the transmission of confidential information more secure. A secure connection can be identified by the HTTPS address in your browser. Third parties may process personal data only for the purposes specified in their contracts and must implement appropriate security measures.
13. Employee training and awareness
Our staff and contractors receive training in data privacy and security to support their understanding of, and adherence to, our policies and applicable regulations.
14. Data Protection Officer
Please email info@transitsentinel.com with questions or concerns for our Data Protection Officer. The DPO manages our privacy policies and responds to data protection enquiries.
15. Documentation and records
Policies, procedures, and actions involving personal data processing are recorded. Records are reviewed and updated to account for changes in laws and practices.
16. Consumer requests
Customers can submit enquiries through available contact channels, including email. Requests are checked by reasonable means to help prevent fraud.
17. Enforcement and review
This policy is reviewed regularly to support compliance with changing standards and regulations. Infractions are addressed, including disciplinary action where appropriate.
18. Updates to this privacy policy
Transit Sentinel may amend this privacy policy. Changes will be posted on our website with the effective date. Please review this policy periodically to stay informed.
19. Contact us
For questions about this privacy policy or our data protection practices, email info@transitsentinel.com.